Our customer ordered 5 items, 2 from Amazon USA, 1 from UK, 2 from JP.
Her name was Nissa and located at bogor.
The ordering process was normal, the status of our order was also correct (item, shipment, address).. That's why I was bewildered when yesterday a loyal customer, nida, called me and said she received a package that she did not order.. With her address in kebayoran baru-jakarta, this was quite annoying. We plan to pick up the item today and redeliver it to bogor.
I think this is also a first experience for Amazon because our contact was also bewildered and forwarded the information to their shipping department. Well the good thing was both parties laughed the problem out (I managed to make a joke out of it) and Amazon fully refunded the shipping cost as compensation for our extra shipping efforts.
so... Amazon is human after all...
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